If unfortunately, you have to return/refund/exchange an order/product/dress, please inform us via whatsapp  6383756377 or DM in instagram (@reybha_couture) within 24 hours of receiving the product. 

You have to courier the product back to us with all tags intact. You have to bear the courier charges incurred.   GARMENTS WITHOUT TAGS, USED, WASHED, DAMAGED ARE NOT ACCEPTED.

The order has to be shipped back within 4 working days. On receiving the products, we will refund the amount back to the customer’s bank account or GPAY within 2 days.  

In case of exchange, the exchanged product will be shipped within a day after receiving the product to be exchanged. If an alternate exchange item is not available, the amount will be refunded to the customer’s bank account or GPAY within 2 days. 

Please note that exchange can be done ONCE only.